We have a no-risk, 100% full refund if cancelled 48 hours before your scheduled tour time: Great Bears of Bute, People Water Land, and Whales Wildlife & Culture and 30 days before your scheduled Private Charter.

If you are showing ANY symptoms of COVID-19 or believe you have been in contact with someone who has COVID-19, we will issue a refund until the time of departure. Customers will receive a full refund or credit in case of operator cancellation due to weather or other unforeseen circumstances. No-shows will be charged full price. Gift certificates have zero cash value.